Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

1.2 Automatically Collected Information

1.3 Information We Do NOT Collect

• ❌ Location data or GPS coordinates
• ❌ Contacts from your device
• ❌ Photos or files outside the app
• ❌ Browsing history or activity in other apps
• ❌ Biometric data

2. How We Use Your Information

We use the collected information for the following purposes:

3. Data Storage and Security

3.1 Where Your Data is Stored

Your data is stored on secure cloud servers located in Australia. We use industry-leading cloud infrastructure providers with robust security measures.

3.2 Security Measures

We implement comprehensive security measures to protect your data:

• Encryption in Transit: All data transmitted between your device and our servers uses TLS 1.2+ encryption
• Encryption at Rest: Sensitive data is encrypted in our databases using AES-256 encryption
• Password Security: Passwords are hashed using bcrypt with salt
• Access Controls: Strict access controls limit who can access your data
• Regular Backups: Automated backups to prevent data loss
• Security Monitoring: 24/7 monitoring for suspicious activity
• Regular Updates: Frequent security patches and updates

4. Data Sharing and Disclosure

4.1 When We May Share Your Information

5. Your Rights and Choices

You have the following rights regarding your personal data:

How to Exercise Your Rights

You can exercise most of these rights directly in the app:

• In-App: Settings → Account → Privacy & Data
• Email: [email protected]

We will respond to your request within 30 days. Some requests may require identity verification for security purposes.

6. Data Retention

Account Deletion

When you delete your account:

• Your account is immediately deactivated
• Your business data is immediately deleted
• Your account information is immediately deleted
• Some information may be retained for legal compliance (e.g., tax records)
• Anonymized usage data may be retained for analytics

7. Children's Privacy

NestifyPro is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13.

If we discover that we have collected personal information from a child under 13:

• We will delete the information immediately
• We will notify the parent or guardian (if contact information is available)
• We will terminate the account

If you believe a child under 13 has provided personal information to us, please contact us at [email protected].

8. International Data Transfers

Our servers are located in Australia. If you access NestifyPro from outside Australia, your information may be transferred to, stored in, and processed in Australia.

By using our service, you consent to:

• The transfer of your information to Australia
• Processing of your data in accordance with this Privacy Policy
• Application of Australian privacy laws to your data

We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Third-Party Services and Links

Our app may contain links to third-party websites or services. Please note:

• We are not responsible for the privacy practices of third-party sites
• This Privacy Policy does not apply to third-party services
• We encourage you to review the privacy policies of any third-party sites you visit

Third-Party Services We Use

We may use the following third-party services:

• Email Delivery: For sending password resets and notifications
• Cloud Infrastructure: For hosting and data storage
• Analytics: For understanding app usage (anonymized data)

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

How We Notify You of Changes

• Email Notification: For material changes that affect your rights
• In-App Notification: Alert when you next open the app
• Updated Date: The "Last updated" date at the top of this page

Your Acceptance of Changes

Your continued use of NestifyPro after changes to this Privacy Policy constitutes your acceptance of the updated terms. If you do not agree with the changes, you should stop using the app and delete your account.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request information about personal data we've collected in the past 12 months
• Right to Delete: Request deletion of your personal information
• Right to Opt-Out: Opt-out of the sale of personal information (we don't sell data)
• Right to Non-Discrimination: We won't discriminate against you for exercising your rights

To exercise these rights, contact us at [email protected].

12. European Union Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right of Access: Obtain confirmation of data processing and a copy of your data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data ("right to be forgotten")
• Right to Restriction: Request limitation of processing
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at [email protected].

Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract Performance: To provide the services you've requested
• Legitimate Interests: To improve our services and ensure security
• Consent: When you've given explicit consent
• Legal Obligation: To comply with applicable laws